Terms of Service
1. Agreement to terms
These Terms of Service ("Terms") are a legal agreement between you and Sankhya Ventures, LLC ("Sankhya Ventures," "we," "us," or "our"), a Delaware limited liability company, governing your access to and use of Octavia Works (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. The Service
Octavia Works is a paid, AI-assisted query-answering service. You submit a request; the Service may audit it, divide it into focused portions, route those portions through different processing systems, synthesize the work, and stream a response. New accounts receive a limited number of free queries; after that, use is billed on a pay-as-you-go basis against a pre-paid wallet balance, with the estimated cost shown before you run each query.
3. Eligibility and accounts
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service. You must sign in with a valid Google account. You are responsible for maintaining the confidentiality of your session and for all activity that occurs under your account. Notify us promptly at [email protected] of any unauthorized use.
4. Fees, billing, and your wallet
- The first ten (10) queries on a new account are provided free of charge.
- After your free queries are used, each query is billed against a pre-paid wallet balance. The estimated cost is shown before you confirm a query; the actual amount charged may differ slightly based on actual usage, and any difference is reconciled automatically (charged or refunded to your wallet) after the query completes.
- Wallet funds are added via Stripe Checkout in fixed pack amounts. Payment processing is handled entirely by Stripe; we do not receive or store your full card details.
- Wallet balances do not expire, are non-transferable between accounts, and have no cash value except as credit toward the Service.
- We may change pricing prospectively at any time. Changes will not retroactively affect funds already in your wallet.
5. No refunds
All payments are final and non-refundable, except where required by applicable law or where a query fails due to a verified system failure on our end (for example, a query that is charged but never produces a response due to an error in our infrastructure) — in which case the corresponding amount is automatically credited back to your wallet, and no separate refund request is needed. We do not provide refunds for dissatisfaction with the substance, accuracy, tone, or usefulness of a response that was in fact delivered, or for unused wallet balance you choose not to use.
6. Acceptable use
You agree not to use the Service to:
- Violate any applicable law or regulation;
- Generate content that is unlawful, infringing, defamatory, or that facilitates harm to any person;
- Attempt to extract, reverse-engineer, or replicate the underlying models, system prompts, or architecture powering the Service;
- Interfere with, disrupt, or place undue load on the Service's infrastructure, including through automated scraping or abuse of the free-query allowance across multiple accounts;
- Use the Service in violation of applicable third-party infrastructure or model-provider usage policies; or
- Resell or provide the Service to third parties without our prior written consent.
We may suspend or terminate accounts that violate this section, at our discretion, with or without notice.
7. AI-generated content; no professional advice
Responses are generated automatically and may be incomplete, outdated, or incorrect. The Service does not provide legal, medical, financial, tax, or other professional advice, and nothing produced by the Service should be relied upon as such. You are solely responsible for evaluating and verifying any output before relying on or acting upon it.
8. Intellectual property
We and our licensors retain all right, title, and interest in the Service itself, including its software, design, and branding. As between you and us, you retain ownership of the content of your queries. You grant us a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and process your queries and the responses generated for them as necessary to operate the Service — including transmitting them to our AI infrastructure provider, generating billing summaries, and maintaining, securing, analyzing, and improving the Service and the models and systems that power it — in each case as described in our Privacy Policy. Subject to your compliance with these Terms and applicable law, you may use the responses generated for you.
9. Disclaimer of warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, SANKHYA VENTURES, LLC DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE ACCURATE, RELIABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
10. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, SANKHYA VENTURES, LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50). Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless Sankhya Ventures, LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service in violation of these Terms or applicable law.
12. Termination
You may stop using the Service and may request deletion of your account at any time by contacting [email protected]. We may suspend or terminate your access to the Service at our discretion, including for violation of these Terms. Sections that by their nature should survive termination (including Sections 5, 9, 10, 11, and 14) will survive.
13. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles, except to the extent preempted by U.S. federal law or superseded by mandatory consumer-protection law in your jurisdiction of residence.
14. Dispute resolution; binding arbitration
Please read this section carefully. It affects your legal rights, including your right to go to court.
14.1 Informal resolution first
Before filing a claim, you agree to first contact us at [email protected] and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
14.2 Agreement to arbitrate
If a dispute is not resolved informally, you and Sankhya Ventures, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures (or, for claims over $250,000, its Comprehensive Arbitration Rules and Procedures), rather than in court, except as set out below. The arbitration will be conducted by a single, neutral arbitrator. The seat of arbitration will be Wilmington, Delaware, unless you and we agree otherwise, and the arbitrator will apply the substantive law identified in Section 13. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
14.3 Class action waiver
YOU AND SANKHYA VENTURES, LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
14.4 Carve-outs
Notwithstanding the above, either party may (a) bring an individual action in small claims court for disputes within that court's jurisdiction, and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights, pending the outcome of arbitration.
14.5 Opt-out
You may opt out of this arbitration agreement by emailing [email protected] with the subject line "Arbitration Opt-Out" within thirty (30) days of first accepting these Terms, including your name and the email address associated with your account. If you opt out, neither you nor we are required to arbitrate, but all other provisions of these Terms continue to apply.
14.6 Severability of this section
If the class action waiver in Section 14.3 is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and proceed in court, with the remainder of this arbitration agreement remaining in force. If any other part of this Section 14 is found unenforceable, the unenforceable part will be severed, and the remainder will remain in effect.
15. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above and, where required, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
16. Miscellaneous
If any provision of these Terms (other than as addressed in Section 14.6) is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any provision is not a waiver of that provision. You may not assign these Terms without our written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
17. Contact us
Sankhya Ventures, LLC
2810 N Church St. Ste. 40809
Wilmington, DE 19802, United States
Email: [email protected]